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Cleaning up a computer
I've been cleaning up some computers for people, getting rid of spyware and viruses. Here are the steps that I've taken to deal with malware problems without spending any money on software. These work well as preventative measures, too.
- Start the computer up (without being connected to the internet) and close any programs that will slow you down (such as MSN Messenger or any other junk that runs at startup for no good reason).
- Sometimes the computer will get really slow and freeze up in just a few minutes. I restart the computer and hit Ctrl + Alt + Delete, then go to the processes tab and end any processes that seem to be spyware. If you're not sure what something is, search for the process name on google. You'll usually get results that tell you if it's a good or bad process. Be careful.
- Now you're ready to connect to the internet. Broadband is highly recommended, as you'll be downloading several large files.
- Open Internet Explorer (or whatever browser you have) and go to GetFirefox.com. Download and install the Firefox web browser. Now, close Internet Explorer and use Firefox to browse the web and download the programs in the following steps. From now on, don't click on the big blue E. That's the door that most of your problems have come through. Leave it closed.
- Download and install Adaware. It's free and very easy to use. Once it's installed you can download the newest adware definitions and scan your computer. This takes a while. If your computer crashes before the scan finishes, then go back to step two, or skip this step and come back later. When the scan is finished it may have found dozens of pieces of adware. The most I've ever seen is around 700. Right click and choose 'Select all objects.' Click 'next' and Adaware will remove the offending malware. You may want to come back and do a full system scan later.
- Now download and install Spybot Search & Destroy, which is also free. Check for updates, scan your computer and have the bad stuff removed. This is very similar to Adaware, but it will catch a few things that Adaware doesn't get. Also, Spybot has a nice feature called Immunize, which prevents bad programs from even installing.
- Now let's check for viruses. Download and install AVG Free. Update, scan, remove. Just like before.
- Make sure you have all the latest security updates for Microsoft Windows. There should be a Windows Update icon in your start menu somewhere. If you can't find it, then you can open up Internet Explorer (just this once) and go to windowsupdate.microsoft.com. Download all the critical updates. This may take several passes and several reboots.
- That should clear up most of your problems. If it doesn't, then consult a professional.
- Maintenance. From now on you'll need to update and scan with Adaware, Spybot and AVG Free once every one or two weeks. Keep Windows updated and use Firefox instead of IE.
my favorite line was:
From now on, don’t click on the big blue E. That’s the door that most of your problems have come through. Leave it closed.
i have got to be terribly honest here. i’ve never been a whiz with computers but all of the things you mentioned i am doing and that’s mostly due to you and brendo and company.
so, if there’s anything else that comes out please don’t hold back on posting it on the blog because i actually take your guys’ advice and it works.
Great advice you’re handing out here. I’d also add Crap Cleaner to the list of things to run though. Its free too (who pays for software)? Wipes out all those nasty cookies from your hard drive :)
my question is how can i update an antivirus(AVG)without being connected to the internet ,for more clarification please send me the answer on my email